House of Jack Casino VIP Program: How Jack's Pack Works

Jack's Pack is an invitation-only VIP programme at House of Jack Casino. Eligible players are contacted directly, but you can also ask VIP support to consider your account. That gives you a practical way to put your interest forward rather than waiting for an invitation.

House of Jack Casino in Australia looks at several parts of your playing activity when assessing VIP membership. These include the total amount you have wagered, your total deposits, how often you play and the number of days you play each month. The programme also considers other factors as part of its review.

• Keep a valid email address on your account.
• Keep a valid telephone number on file, as this is required for VIP consideration.
• Contact VIP support if you want to request consideration.
• Use real money games if you want your real cash wagering activity to count towards the programme.
• Remember that VIP offers are limited to one per person.

VIP bonuses are subject to the standard promotional terms before any withdrawal can be made. The central rule for matched deposit bonuses is a 40× wagering requirement. In simple terms, a $100 bonus would require $4,000 in qualifying wagering before the bonus winnings could be withdrawn, based on the stated 40× calculation.

Game contribution rates affect how quickly qualifying wagering builds. Slots contribute 100%, while roulette, baccarat, craps and dice each contribute 8%. Blackjack and video poker contribute 2%. For example, $100 wagered on slots contributes $100 to the wagering total. The same $100 wagered on roulette contributes $8.

There is also a maximum cashout of €5,000 on deposit bonuses, and the maximum withdrawal from welcome bonus winnings is €5,000. The active bonus maximum bet is $20. These rules matter for VIP offers too when the offer is issued under the standard promotional terms, so check the individual conditions before you start wagering.

Jack's Pack membership is linked to ongoing activity. Membership can be revoked if you place no bets for three or more consecutive months and do not respond to follow-up communications. If you are taking a break, keep an eye on messages connected with your account.

• VIP membership is limited to one offer per person.
• Benefits cannot be transferred between players or accounts.
• Wagers made with bonus or prize cash do not count towards VIP usage requirements.
• Pack gifts, including birthday bonuses, are awarded at House of Jack's sole discretion.
• Bonus abuse can lead to VIP membership being revoked.
• VIP bonuses must meet their promotional terms before withdrawal.

Responsible gambling tools are available inside the player account, including self-exclusion and account limits. They are useful controls whether you are a VIP member or simply playing occasionally. A VIP status should add convenience to your account, not encourage you to spend more than you planned.

For everyday access, there is no Mobile App to download. Games and account tools run in a browser on iOS, Android and Windows Phone smartphones and tablets, with Chrome recommended. Support is available 24/7 through live chat, phone and email, and the website uses 128-bit SSL encryption for transactions and personal account data.